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PAL group passes the IATA safety audit

Both Philippine Airlines (PAL) and PAL Express have completed and passed the 2019 IATA Operational Safety Audit (IOSA). The IOSA is the internationally recognized safety evaluation system of the International Air Transport Association (IATA) that rigorously assesses the operational management and control systems of an airline.

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The audit is also the gold standard in airline safety assessments and is recognized by government aviation authorities. This means that both PAL and PAL Express surpass the highest international aviation safety standards.

The 2019 IOSA audits on both airlines began in November 2019 and ended first quarter of 2020 amidst the ongoing coronavirus crisis greatly affecting the global airline industry.

For 14 years, PAL has always been in full compliance with international safety standards after completing the IOSA for seven straight times. PAL is also the first airline in the Philippines to be IOSA-registered.

On the other hand, PAL Express was included in the IOSA registry in March 2014. It has completed its fourth straight certification after the recent audit.

PAL president Gilbert Sta. Maria said, "The IOSA registration affirms that safety is Philippine Airlines’ topmost priority and at the heart of our operational culture."

“In the face of the COVID-19 pandemic, that safety culture is what drives us to spare no effort in ensuring the safety of all the travelers who put their trust in our airplanes and our people when they travel. We look forward to the opportunity to resume flying so that we can serve the Filipino people and help in the coming recovery of the Philippine economy," Sta. Maria continued.

The consistent renewals of both PAL and PAL Express have both earned them a "7-star" safety rating by international airline rating organization, Airlineratings.com. A 7-star rating means both airlines adhere to the highest international safety standards. It is the maximum rating an airline can receive by the organization.

In a statement from PAL spokesperson Cielo Villaluna, "passing the audit and the resulting inclusion in the IOSA Registry confirms that the PAL Group airlines conform with industry safety standards particularly on the following crucial disciplines – Flight Operations; Aircraft Engineering and Maintenance; Organization and Management (including the airlines’ Safety Management System and Quality Management System); Operational Control and Flight Dispatch; Cabin Operations; Ground Handling Operations; Cargo Operations; and Security Management."

PAL is also rated as a 4-star global airline. In 2019, PAL was recognized as the world's most improved airline and top 30th best airline in the world at the Skytrax World Airline Awards 2019.

Both PAL and PAL Express operate under the "Philippine Airlines" brand.

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