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AirAsia recognized as Asia's Leading Low-Cost Airline and Leading Low-Cost Cabin Crew

 AirAsia has bagged the prestigious "Asia's Leading Low-Cost Airline" and "Asia's Leading Low-Cost Cabin Crew" awards during the World Travel Awards 2020.


“I am deeply humbled and honoured to receive Asia's Leading Low-Cost Airline 2020 Award for the eighth consecutive year. Winning the award this year is more important than ever and is of profound sentimental value as the  industry is going through the most  turbulent times. Our gratitude goes to every one of our over 600 million guests for their continued support and faith in us since day one, and their understanding as we weather through the most difficult period in AirAsia’s history. Most importantly, this award is dedicated to AirAsia’s Allstars (staff), including those who have left us recently through no fault of their own. I thank every Allstar for their commitment, perseverance and dedication  as we navigate our way through this incredibly challenging year," said Tony Fernandes, AirAsia Group CEO.

AirAsia received the highest votes from industry stakeholders and travel professionals from around the region. They topped the category over other airlines like Scoot, Nok Air, VietJet, Jet Star, and Firefly.

AirAsia Group Head of Cabin Crew Suhaila Hassan said, “This pandemic has taken a toll on all of us, and the journey has been far from easy. Despite the crisis, I can say with confidence that our dedicated crew have risen to the challenge to show their service excellence and hospitality, adapting to the constantly changing rules and regulations. Our focus is to safeguard the wellbeing, health and safety of each guest. And this award is a testament to our hard work and passion.”

World Travel Awards Founder Graham E Cooke said, “Despite the unprecedented challenges faced by the aviation industry this year, AirAsia continues to lead the way in low-cost aviation in Asia and beyond. Its strive for excellence remains unrivalled and I am delighted that it has been acknowledged by both the travel trade and the public by being voted ‘Asia’s Leading Low-Cost Airline 2020’ and ‘Asia’s Leading Low-Cost Airline Cabin Crew 2020’.”

Attribution: AirAsia Newsroom

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