By: AirTravellerPH Staff
You have read many blogs and Facebook status about our local airlines overbooking flights. Some even question the legality of overbooking and why airlines in the Philippines practice it. We read rants of passengers on overbooking saying that they purchased a ticket so they expect to fly. Guess what, overbooking is a normal practice and airlines do really plan them in order to maximize profits.
Turbulence is scary to the average passenger especially heavy to severe ones, but to us avgeeks, we do understand that turbulence is a normal occurence. An airplane is in the mercy of the wind and the environment outside. Not all the time, the weather is smooth, just like any street or road. Airplanes at the same time are designed to withstand turbulence. Pilots also are highly trained to face turbulence and to them, it is a normal occurence too.
You are landing. Everything is silent in the cabin and just when your aircraft was about to touch down, you noticed the engine power up or spool up. Instead of landing in the runway, your aircraft seems to be taking off again for another attempt to land. What you indeed experienced was a "go around", and this is basically a very normal procedure. There is nothing wrong with it and it is done for safety reasons.
It may make us nervous or its effect on our flight can cause us to really get scared but in reality, there is nothing to worry about when we experience air turbulence, especially when you have your seatbelt on. Air turbulence is something we really experience when we fly and it is a normal occurrence especially during not so favorable weather conditions. Don't worry, your pilots are used to handling them.
Trust us, no one likes flight delays. Passengers hate them. Airlines too hate delays. For passengers, it would cost them their time in vacation, or a chance to miss their connecting flight, or simply their chance for their trip to go according to plans. For the airlines, delay means money or more losses on their end. Sometimes though, delays are unavoidable, and believe us or not, sometimes the reason is valid.
Korean Air will soon be making changes on its seat configuration as it begins to remove first class from many its fleet and we do predict that this will extend throughout in the future. They now join other Asian carriers like Philippine Airlines, Asiana, and Malaysia Airlines in removing the most premium seat in their aircraft. However, many airlines including US carriers flying to Asia have added Premium Economy seats.
There is a huge difference between the terms "the customer is always right" and "the customer comes first". The former simply means that no matter what happens, even if imminent danger is present, the customer ought to be followed. The latter on the other hand means that the customer's safety, comfort, and expectations are all met equally. A customer who travels by air has one primary goal in mind, and that is to get from point A to point B safely.
During every flight, we always hear the cabin crew say "In preparation for take-off, please make sure that your seatbelts are fastened, window shades up, tray tables stowed, and seats in upright position" then followed by a "we will be dimming the cabin lights for take-off...". Same procedure also goes for landing. We may now be wondering why we have to follow all these, and the answer is simply because of safety.
It has always been the attitude of many passengers to stand-up right after the aircraft lands and taxis to the parking gate. They do not see the danger of standing-up while the fasten seatbelt sign is switched it which could lead to injuries or even death. Airline policies do state that the fasten seatbelt light has to be followed where we have to remain in our seats until it is switched off.
If you are used to flying full service airlines or perhaps, seeing the ads of legacy carriers, we might get the impression that all airlines provide similar inflight services such as free food, free overnight kits, free blankets and pillows, free snacks and more, Suddenly when you stepped into the aircraft of your airline, what? No blankets?No pillows? No free food nor snacks? No business class? Small legroom? Well, your airline then must be a low cost carrier!