We all hate delayed flights. As passengers, we do have a schedule also to follow when we get to our destination and a delayed flight would ruin everything. Of course, this is something we do not like. Guess what, airlines hate delays too. Pilots hate delays. Flight attendants hate delays. Ground crew hate delays. In most cases, this is something beyond their control and they are also under strict instructions to follow certain protocol for the safety and security of all passengers.
We are not saying that flight delays are okay, we just want to educate you what causes them at most times.
Cabin crew and ground crew members usually take the heat from passengers during delayed flights. They get blamed, they get scolded, and for some, they get cursed, all for things which are beyond their control. Honestly, this is beyond their control and we have to also understand what causes a delay and why we should take it easy and know the real issue before we go curse and berate these people.
Second, let us first understand the causes of delays. As much as airlines would love to minimize delays because a delay can cost them money, there are things also beyond their control.
May we also add that there are times flights are diverted and the cabin crew does not allow you to get off the aircraft. Before cabin crew members opens the door during a divertion, they request permission first from the captain. At most times during a divertion, passengers are not allowed to disembark at a the airport of divertion as that was not the original destination. So if the flight attendants do not allow you to disembark, they are just following orders and laws.
So there you have it, possible reasons for your flight delays. Everything may vary per airline, per country, and per airport. We hope that before we do rant about delays, let us first understand the situation behind them. If the flight was delayed or cancelled for your own security and safety, let us thank the airline and authorities.
Delays will cost money for the airlines. That means additional payment for the employees affected, gate expenses, penalties, fuel expenses, and more. Hence, airlines abhors delays because once flight schedules are disrupted, profits per day are no longer maximized.
Sometimes though, delays save lives. The airline would rather ground or delay a flight due to technical issues rather than letting it go while putting the lives of a hundred passengers at risk. In the airline industry, safety is paramount.
So when you board a delayed flight, take it easy with the crew. Understand that they too do not like the situation but they are working at their best and at overtime to rectify things for your convenience. You see, commercial air travel is not an easy-fix thing whenever there are problems.
At the end, let us all just be human and understand the situation. We all hate delays but a bit of kindness and understanding will go a long long way for our crew to rectify the situation.